If you’ve made the decision to move to Australia (or you’re seriously thinking about it), there’s one step you can—and absolutely should—start right away: your MyIntealth verification.
You don’t need a job offer yet, you don’t need to have chosen a location, and you don’t need to wait until everything is “perfectly lined up”. Given the delays we’re seeing right now, starting early is one of the best ways to keep your move on track.
Since the transition from EPIC to the new MyIntealth platform, many doctors have experienced longer-than-expected processing times. While MyIntealth publishes estimated timelines, the actual timeframes have often been significantly longer—another reason we encourage candidates to begin as soon as possible.
Q: What processing times does MyIntealth publish?
As of 13 November 2025, MyIntealth lists the following estimated timelines:
• Account Establishment – Initial Request: 3 weeks
• Review of Completed Identity Forms: 2 weeks
• Credential Verification Request: 2 weeks
• Returned Credential Verification Review: 2 weeks
They provide an overview of their timelines on their official site.
Q: Are the real processing times matching the published estimates?
Not at the moment. While the published timelines are helpful, current real-world processing times are running longer.
We believe this is a short-term situation. Any major system transition naturally brings temporary delays while workflows stabilise.
The important thing to remember is that these delays are not permanent, and timeframes should improve as MyIntealth continues refining its processes.
Q: What has changed under the new MyIntealth system?
Under the new platform, some steps occur in a different order, and the system is still “bedding in”. For example:
• Candidates receive their MyIntealth ID after completing NotaryCam to confirm identity
• Identity-form review is currently taking a little longer
• Some internal steps appear different to the original EPIC workflow
Q: Why are there delays?
While MyIntealth has not provided formal detail, several factors seem to be contributing:
• System restructuring after the EPIC migration
• Increased global demand for primary-source verifications
• Slowdowns in identity-form review
• Newly introduced internal checks or workflow steps
Q: What can GPs do to minimise delays?
Here’s the good news:
Even though the system is taking longer, you can completely avoid downstream delays by starting early. Start your MyIntealth step as soon as you begin exploring jobs — not after you’ve secured one.
Your MyIntealth account and identity verification never expire, so there’s no downside to completing this step early. While you’re searching for a role, we can help you begin the verification process in the background so that by the time you secure a position, you’re already ahead.
Other ways to minimise delays
✔ Ensure your identity documents meet requirements
Incomplete, blurry, or mismatched documents significantly extend review times.
✔ Check your email and portal regularly
If MyIntealth requests more information, respond quickly to avoid your file being paused.
✔ Start the process early
Given current global delays, starting as soon as you decide on the AMC/registration pathway is ideal.
✔ Track your submission dates
This helps you know when follow-up is appropriate.
Q: Will processing times improve?
Yes — we fully expect them to. Delays are typical with any major system migration, and MyIntealth is still early in its stabilisation phase. As workflows settle and efficiency increases, processing times should return to normal.
We will continue monitoring this closely and sharing updates as they become available.
The MyIntealth platform is an essential part of the credential verification process for international doctors. With current delays, planning ahead is more important than ever — and starting early can make a big difference to your overall timeline.
If you’d like support navigating the MyIntealth process or ensuring your documents are prepared correctly, our team is here to help.