1. INTRODUCTION
1.1 These Terms and Conditions (“Agreement”) govern the purchase and use of Medicare billing training services (“Services”) provided through Alecto Consulting Pty Ltd (“Alecto”, “we”, “our”, or “us”).
1.2 By purchasing or using our Services, you (“Client”, “your”) agree to these Terms and Conditions.2.
SCOPE OF SERVICES
2.1 The Services provided include, but are not limited to, general advice on topics such as: (a) Medicare billing and compliance; (b) Strategies for improving the profitability of general practice; (c) Use of Medicare billing software for general practice management.
2.2 The Services are delivered by external consultants who are independent contractors and not employees or representatives of Alecto.
3. LIMITATION OF LIABILITY
3.1 The information provided in these training sessions is based on professional knowledge and experience at the time of delivery. However, due to the evolving nature of Medicare regulations and policies, Alecto does not guarantee that all advice will remain accurate, comprehensive, or suitable for every individual practice’s circumstances.
3.2 The Services do not constitute legal, financial, or accounting advice. The Client should seek independent professional advice before making any business, financial, or legal decisions.
3.3 Alecto and its consultants shall not be liable for any claims, losses, damages, or liabilities arising from the Client’s reliance on the information provided in the sessions.
3.4 The Client acknowledges that billing and management decisions remain solely their responsibility and that Alecto is not accountable for the outcomes of any billing practices implemented based on the training sessions.
4. INTELLECTUAL PROPERTY
4.1 All materials, content, methodologies, and information provided as part of the Services, including but not limited to presentations, guides, and documentation, are and shall remain the intellectual property of Alecto or its licensors.
4.2 The Client is granted a limited, non-exclusive, non-transferable licence to use the materials for internal business purposes only. No part of the materials may be reproduced, distributed, or shared with third parties without the express written consent of Alecto.
4.3 Any unauthorised use of Alecto’s intellectual property may result in legal action.
5. INDEPENDENCE OF CONSULTANTS
5.1 The Client acknowledges that the consultants delivering the Services are independent contractors and not employees, agents, or representatives of Alecto.
5.2 Alecto is not responsible for any direct or indirect advice provided by the consultants beyond the agreed scope of Services.
6. NO GUARANTEE OF RESULTS
6.1 The Client acknowledges that the training sessions are designed to provide general guidance and that Alecto does not guarantee specific financial, operational, or compliance outcomes.
6.2 Due to frequent changes in Medicare, AHPRA, and other regulatory frameworks, the information provided may become outdated or subject to interpretation. Alecto shall not be held liable for any discrepancies arising from such changes.
7. PAYMENT AND CANCELLATION POLICY
7.1 Fees for the Services shall be payable in full at the time of booking unless otherwise agreed in writing.
7.2 The Client may cancel their purchase within 48 hours of the transaction for a full refund. Cancellations after this period will not be eligible for a refund unless covered under the Money-Back Guarantee (Clause 8).
8. MONEY-BACK GUARANTEE
8.1 If the Client believes that the Services did not provide value to their organisation, they may request a full refund.
8.2 To be eligible for a refund under this clause, the Client must notify Alecto in writing within 14 days of the session, providing detailed reasons why the Services did not add value.
8.3 Alecto reserves the rightto assess the request and determine eligibility for a refund based on the provided justification.
8.4 This clause does not affect the limitation of liability in Clause 3 or the lack of guarantee of specific results outlined in Clause 6.
9. CONFIDENTIALITY
9.1 Any confidential information disclosed by the Client during the training sessions will be handled in accordance with applicable privacy laws.
9.2 Alecto and its consultants shall not be liable for any unauthorised disclosure of information by the Client or third parties.
10. INDEMNIFICATION
10.1 The Client agrees to indemnify and hold harmless Alecto, its employees, directors, affiliates, and consultants from any claims, liabilities, damages, or expenses arising from the Client’s use of the Services, including but not limited to incorrect Medicare billing practices or regulatory non-compliance.
11. GOVERNING LAW AND JURISDICTION
11.1 This Agreement shall be governed by and construed in accordance with the laws of the State of Victoria.
11.2 Any disputes arising under this Agreement shall be subject to the exclusive jurisdiction of the courts of Victoria.
12. GENERAL PROVISIONS
12.1 Alecto reserves the right to modify these Terms and Conditions at any time. Any changes will be effective upon posting on our website.
12.2 If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
By proceeding with the purchase of our Services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
Alecto Consulting Pty Ltd Website: www.alectoaustralia.com
